Legal policies
Policies and Notices
Last updated: April 30, 2026
We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Policy. We encourage you to review this Policy regularly to stay informed about our information practices and the choices available to you.
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Effective Date: February 23, 2025
Last updated: April 30, 2026This Acceptable Use Policy (“AUP”) is incorporated into and forms part of Tether RE LLC’s Terms of Service. It sets binding rules governing use of Tether RE’s websites, mobile and desktop applications, APIs, data feeds, integrations, dashboards, administrative tools, and related services (collectively, the “Services”). Capitalized terms used but not defined here have the meanings given in the Terms of Service.
Tether’s mission is agent safety. This AUP protects safety, compliance, civil-rights obligations, and Tether’s legal posture (including avoiding classification as a consumer reporting agency under the FCRA). Violation of this AUP may result in warnings, restricted access, suspension, termination, reporting to regulators or professional bodies (including REALTOR® associations), legal action, and other remedies.
1. Purpose and scope
1.1 Purpose. The Services are provided solely as tools and informational resources to support the safety, situational awareness, and personal security of real estate professionals while performing real-estate-related activities. The Services are expressly not designed, intended, or authorized to be used for screening, eligibility, qualification, rating, scoring, ranking, or adverse decision-making about individuals for housing, employment, credit, insurance, licensing, tenancy, or other regulatory or benefit-determining purposes.
1.2 Scope. This AUP applies to all users, account holders, subaccounts, administrators, contractors, employees, invitees, integrators, partners, and any third party who accesses or uses the Services (“you”, “your”).
2. Key definitions
“Filtered Data” — categories of information Tether intentionally omits or limits in results (examples: financial/credit records, liens/judgments for non-safety purposes, certain arrest records older than specified cutoffs, minor infractions).
“Protected Characteristic” — race, color, religion, sex, sexual orientation, gender identity, disability, familial status, national origin, age, source of income (where protected), and any other class protected by applicable law.
“Lookup Result(s)” — any output produced by a Tether query or Service feature, including identity, address, phone, ownership, public-record, or criminal-history information.
3. Permitted uses
You may use the Services only:
For individualized, bona fide personal-safety or agent-safety purposes directly related to real-estate professional activities (for example: verifying the identity of a caller during a showing; checking an address for safety context before attending an appointment; responding to a safety incident);
Consistent with applicable law, the NAR Code of Ethics (if applicable), your professional obligations, and this AUP; and
In a manner that is individualized, documented, reasonable, and necessary for a legitimate safety purpose.
Any use not expressly permitted here is prohibited.
4. Overarching prohibitions: no screening, no determinations of eligibility
You must not, under any circumstances, use the Services or any Lookup Result to:
Determine, influence, or justify eligibility, qualification, acceptance, rejection, denial, suitability, ranking, scoring, or any similar decision for housing, tenancy, employment, credit, insurance, lending, underwriting, licensing, professional accreditation, background checks, victim compensation, or any other benefit or adverse action;
Create, maintain, supply, or rely on lists, watchlists, blacklists, databases, scores, or automated decision systems that are used to evaluate, screen, or exclude persons for the purposes above; or
Represent, market, label, or describe Tether outputs as consumer reports, background checks, tenant screening reports, employment screening reports, credit reports, FCRA-compliant reports, or any product that would suggest FCRA-like purposes or regulatory compliance.
Tether is not a Consumer Reporting Agency (CRA) and does not provide consumer reports as defined by the FCRA.
5. No denial, no variation, and no steering
You may not use Lookup Results to deny, delay, limit, condition, vary, or otherwise change the provision of real-estate-related services, or to steer a person toward or away from a property, neighborhood, service provider, lender, or opportunity. Specifically, you must not:
Refuse representation or assistance based on Lookup Results;
Impose different procedures, documentation, meeting terms, deposits, or verification requirements based solely on Lookup Results;
Change pricing, availability, or terms of service because of Lookup Results; or
Steer clients or customers to or away from properties, neighborhoods, or services based on Lookup Results.
Any safety procedures must be individualized, applied consistently, supported by contemporaneous documentation, and not used as a pretext for discrimination.
6. Proxy discrimination prohibited
You must not use any data, attribute, or combination of attributes produced by the Services — including names, addresses, neighborhoods, phone numbers, public records, household composition, ownership associations, criminal-history results, or other signals — as a proxy to infer or act upon a Protected Characteristic. You must not apply different treatment to any person based on actual or perceived Protected Characteristics or on proxies thereof.
7. Prohibited uses (non-exhaustive)
You must not use the Services to:
Engage in stalking, harassment, doxxing, intimidation, threats, public shaming, or revenge contact;
Publish, post, screenshot, distribute, resell, license, or otherwise make Lookup Results publicly available on social media, public forums, marketing materials, client-facing reports, or any venue that is not a limited emergency/safety channel expressly permitted by Tether;
Share Lookup Results with clients, sellers, landlords, lenders, employers, or other third parties for screening, tenant selection, hiring, lending, or reputational purposes (exceptions for emergency-response or law enforcement disclosures are below);
Create or enable screening products, tenant screening lists, employment screening systems, scoring algorithms, risk scores, or other decisioning tools derived from the Services;
Perform bulk exports, mass-queries, automated scraping, scraping via third-party scripts, or any programmatic collection that enables reconstruction, aggregation, or publication of Lookup Results at scale;
Attempt to reverse engineer, defeat, circumvent, or otherwise interfere with Tether’s filtering, redaction, rate limits, watermarking, anti-automation, or other technical protections;
Use the Services to train machine-learning models, build derived datasets for commercial/competitive use, or develop services that compete with Tether without Tether’s express written permission;
Combine Tether Lookup Results with other data to recreate or infer Filtered Data categories that Tether excludes;
Use the Services to make decisions about insurance, credit, lending, or any FCRA-defined purpose; or
Permit unauthorized persons to use your account to access or export Lookup Results.
8. Exporting, APIs, automation, and partners
8.1 API and programmatic access are only permitted under terms that explicitly prohibit conversion of Lookup Results into consumer reports, lists, or screening products. Bulk export, automated querying, or database-building from the Services is prohibited unless authorized in a separate written agreement that explicitly permits such activity.
8.2 Any third-party partner, integrator, or data recipient that receives Service data must have a written agreement with Tether that binds the partner to the restrictions in this AUP and to applicable data security and privacy standards.
9. Enterprise, brokerage, and administrator restrictions
9.1 Administrators and organizations: Organizations that provision Services to members, employees, or agents (including brokerages, teams, MLSs, associations, and enterprises) must ensure:
Administrator access is assigned only to authorized personnel;
Access levels are role-based and limited to necessity;
Exported information is not centrally stored, aggregated, or used to screen clients, customers, or potential counterparties;
Policies and training are provided to all users about lawful, safety-only use; and
Organizations do not require or encourage prohibited uses.
9.2 Organization liability: Organizations are responsible for the actions of their administrators, licensed users, and invitees. Tether may hold organizations accountable for systemic misuse.
10. Data scope, labeling, and accuracy
10.1 Filtered Data. The Services intentionally filter or exclude categories of information to preserve the safety-only purpose (examples: no financial/credit reporting, no comprehensive background checks, limited arrest disclosures, exclusion of minor infractions). The absence of a category in Lookup Results is not a representation that such information does not exist.
10.2 Labeling and provenance. Criminal-related outputs, if displayed, will be clearly labeled (for example: “CONVICTION,” “ARREST (ALLEGATION),” with source and date where available). Lookup Results display source provenance where available.
10.3 Accuracy. Tether does not control third-party source data and does not guarantee that Lookup Results are accurate, complete, timely, correctly matched to the correct person, or suitable for any purpose other than limited safety awareness. Arrests are allegations and are not proof of guilt.
10.4 No certification. Tether does not certify, verify, endorse, or justify any conclusion that a person is safe, unsafe, suitable, or unsuitable.
11. Non-reliance; independent judgment
You acknowledge and agree that Lookup Results are informational only. You will exercise independent professional judgment and, where appropriate, obtain independent verification before relying on or acting on any information. The Services are not a substitute for calling emergency services, law enforcement, legal counsel, professional investigation, or other competent professionals.
12. Dispute and correction process (careful FCRA framing)
12.1 Individual disputes. Individuals who believe that their Lookup Results are inaccurate may submit a dispute to Tether through the in-app dispute mechanism or via email to Legal@tetherre.com. Tether will review disputed items promptly and will investigate to the extent reasonably practicable given third-party source constraints.
12.2 Limitation. This dispute mechanism is administrative and operational — it does not transform Tether into a consumer reporting agency or otherwise create FCRA obligations. Tether may correct, annotate, or remove results where reasonable and where third-party sources permit correction; however, Tether cannot guarantee the correction of records maintained exclusively by third-party or government sources.
12.3 Referral. If a dispute requires third-party source correction, Tether will advise the disputant how to contact the original data source where possible.
13. Logging, monitoring, and retention
13.1 Audit logs. Tether logs user access and query activity for security, compliance, and investigation. Logs may include: user identity, account and role, timestamp, query input, Lookup Result identifiers/categories (not necessarily full exported content), IP address, device metadata, and reason/justification where provided.
13.2 Retention. Tether retains logs and relevant records for a period of at least three (3) years, or as otherwise required by law.
13.3 Use of logs. Logs are used to detect abuse, investigate suspected violations, defend legal claims, support disputes, assist law enforcement, and meet regulatory obligations.
14. Reporting, whistleblower channel, and confidentiality
14.1 Reporting. To report misuse or suspected violations, use the in-app reporting mechanism or email Legal@tetherre.com. Reports may be made confidentially.
14.2 Anti-retaliation. Tether prohibits retaliation against good-faith reporters. However, knowingly false or malicious reports may themselves constitute a violation.
14.3 Response. Tether will investigate reports in good faith and may take remedial action, including requiring corrective measures, suspending access, or referring matters to licensing bodies, REALTOR® associations, or law enforcement.
15. Enforcement, audits, and remedies
15.1 Enforcement actions. For suspected violations, Tether may, in its discretion and subject to applicable law: warn, restrict, suspend, or terminate accounts; require remediation; revoke API keys or integrations; restrict features; require written assurances; or pursue injunctive or legal remedies.
15.2 Audits. Tether may audit organization accounts or integrations where systemic misuse is suspected. You must cooperate in any investigation and provide requested information and access.
15.3 Injunctive relief. Because misuse may cause immediate and irreparable harm, Tether may seek immediate injunctive relief in court in addition to any contractual remedies.
16. Records retention by users and deletion requirements
16.1 Minimal retention. You must not export or retain Lookup Results except to the limited extent reasonably necessary for immediate safety response, compliance, legal obligation, or organization-approved incident reporting.
16.2 Deletion. Unless otherwise required by law or a separate written agreement, exported Lookup Results or records derived from the Services must be deleted within thirty (30) days of creation. Exception: copies retained for legal process, internal incident response, or compliance obligations must be stored securely and access restricted.
16.3 Prohibited centralization. Organizations must not centralize Lookup Results into enterprise screening databases or otherwise aggregate the results to create screening or decisioning products.
17. Third-party partners, vendors, and subcontractors
Any third party that receives Service data from you (including via integration) must have a written, enforceable agreement requiring it to comply with this AUP (or Tether’s equivalent), applicable security standards, and data-protection requirements. You remain responsible for third-party compliance.
18. Model training, derivatives, and competition prohibition
You may not use Lookup Results or derivative data to train machine-learning models, create aggregated datasets for commercial use, build products that replicate Tether’s functionality, or otherwise compete with Tether without express written permission.
19. API terms and rate limits
API access is subject to explicit API terms, technical rate limits, monitoring, and additional security and contractual obligations. Violations of API terms (including high-volume querying) may result in immediate suspension.
20. Relationship to FCRA and other laws
Nothing in this AUP is intended to create rights or obligations in conflict with the Fair Credit Reporting Act, Fair Housing Act, or other federal, state, or local law. Tether’s labeling, filtering, and contractual restrictions are designed to minimize the risk of being treated as a CRA, but compliance ultimately depends on permissible use by users and enforcement of these contractual and technical controls.
21. REALTORS® and professional obligations
If you are a REALTOR® or subject to a professional code of ethics, you must comply with the NAR Code of Ethics, local association rules, and any licensing obligations when using the Services. Tether may report suspected ethical violations (including misuse of the platform) to the relevant REALTOR® association.
22. Attestations and just-in-time acknowledgements
22.1 Mandatory attestation. Users must complete an attestation during account setup and periodically thereafter certifying they will use the Services only for permitted safety purposes and will comply with this AUP.
22.2 Required just-in-time acknowledgement. Access to any sensitive lookup feature (including criminal-history queries, sex-offender registry checks, reverse-address lookups that return ownership or registrant associations, and any lookup that returns criminal or registry results) requires an affirmative just-in-time acknowledgement each time the lookup is performed. The acknowledgement must confirm that the lookup is for an immediate, legitimate safety purpose and that the results will not be used for any prohibited purpose set forth in this AUP. Tether will record and retain a log of each just-in-time acknowledgement associated with the lookup.
22.3 Enforcement. Failure to obtain or record a required just-in-time acknowledgement for a sensitive lookup may be treated as a violation of this AUP and may result in remedial action including suspension, termination, or other enforcement measures.
23. Changes to this AUP
Tether may modify this AUP at any time. Material changes will be posted and communicated to account administrators and may require re-attestation. Continued access following an updated effective date constitutes acceptance of the revised AUP.
24. Severability and enforcement
If any provision of this AUP is found invalid or unenforceable, it will be modified to the minimum extent necessary to be enforceable; the remaining provisions will remain in full force and effect. Enforcement of this AUP is cumulative with any other remedies available at law or equity.
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Last updated: May 24, 2026
This Cookie Policy explains how Tether LLC ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at tetherre.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Tether LLC) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Preference Center can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
Name: GCLB
Purpose: A session cookie that allows users to manage the server workload in the Group's hosting
Provider: featureassets.org
Service: Google Cloud — View Service Privacy Policy
Type: server_cookie
Expires in: less than 1 minuteName: __cf_bm
Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider: hsforms.net
Service: CloudFlare — View Service Privacy Policy
Type: server_cookie
Expires in: 30 minutesName: GCLB
Purpose: A session cookie that allows users to manage the server workload in the Group's hosting
Provider: prodregistryv2.org
Service: Google Cloud — View Service Privacy Policy
Type: server_cookie
Expires in: less than 1 minuteName: TERMLY_API_CACHE
Purpose: Used to store visitor's consent result in order to improve performance of the consent banner.
Provider: tetherre.com
Service: Termly — View Service Privacy Policy
Type: html_local_storage
Expires in: 1 yearName: __cf_bm
Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider: hs-scripts.com
Service: CloudFlare — View Service Privacy Policy
Type: server_cookie
Expires in: 30 minutesName: csrf_token
Purpose: Protects against hacking and malicious actors.
Provider: tetherre.com
Service: Django — View Service Privacy Policy
Type: http_cookie
Expires in: 29 daysAnalytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Name: _ga
Purpose: Records a particular ID used to come up with data about website usage by the user
Provider: tetherre.com
Service: Google Analytics — View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 daysName: crumb
Purpose: The crumb cookie is used to recognize a computer when a user visits our website. It also prevents cross-site request forgery.
Provider: tetherre.com
Service: Showtime Analytics — View Service Privacy Policy
Type: server_cookie
Expires in: SessionName: s7
Purpose: Gather data regarding site usage and user behavior on the website.
Provider: tetherre.com
Service: Adobe Analytics — View Service Privacy Policy
Type: html_local_storage
Expires in: PersistentName: crumb
Purpose: The crumb cookie is used to recognize a computer when a user visits our website. It also prevents cross-site request forgery.
Provider: tetherre.com
Service: Showtime Analytics — View Service Privacy Policy
Type: server_cookie
Expires in: SessionName: ss_cvt
Purpose: Identifies unique visitors and tracks a visitor's sessions on a site
Provider: tetherre.com
Service: Squarespace — View Service Privacy Policy
Type: http_cookie
Expires in: 29 minutesName: ss_cvr
Purpose: Identifies unique visitors and tracks a visitor's sessions on a site
Provider: tetherre.com
Service: Squarespace — View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 daysName: ga#
Purpose: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider: tetherre.com
Service: Google Analytics — View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 daysHow can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
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Use this form to request a copy of the personal data we hold about you. Under privacy laws, you have the right to know how your information is collected, processed, and shared. Once submitted, we will verify your identity and respond within one month.
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Effective Date: February 23, 2025
Last updated: April 30, 2026Purpose and scope
This Disclaimers & Safety Use Policy ("Policy") explains the scope, limitations, and permitted uses of information, features, and services offered by Tether RE LLC ("Tether RE", "we", "us" or "our") via our website (www.tetherre.com), mobile applications, and related services (collectively, the "Services").
Tether RE provides safety and productivity tools for real estate professionals, including identity and address lookups, conviction‑only criminal‑history summaries, optional 24/7 monitoring, mileage and expense tracking, and related functionality (collectively, "Features"). This Policy supplements other agreements and policies governing use of the Services (e.g., Terms of Service, Privacy Policy, Cookie Policy, Acceptable Use Policy).
1. FCRA notice — Not a consumer reporting agency
Tether RE is NOT a Consumer Reporting Agency under the Fair Credit Reporting Act (FCRA). The information, summaries, or reports provided through our Services are informational tools intended to support agent safety and productivity and are NOT "consumer reports" as defined by the FCRA.
You must NOT use Tether RE for making eligibility decisions about employment, housing or tenant screening, credit, insurance, immigration, or other decisions that would require compliance with the FCRA. Use of Tether RE for such purposes may trigger statutory obligations under the FCRA and is expressly prohibited by our Terms of Service.
2. Prohibited uses
The following uses of Tether RE or any information obtained via the Services are strictly prohibited:
Decision‑making for housing or tenant‑screening (including listing, leasing, exclusion, or steering).
Employment decisions including hiring, promotion, discipline or termination.
Credit, lending, or underwriting determinations.
Insurance underwriting or eligibility determinations.
Immigration eligibility or determinations affecting government benefits.
Any other use for which federal, state, or local law requires a consumer report or specific procedural protections.
3. Anti‑discrimination and Fair Housing
Tether RE’s Features must not be used to discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, sexual orientation, gender identity, or other protected characteristics under applicable law. Use of our Services in housing contexts (including tenant screening, marketing, or steering) can create unlawful disparate impacts. Users who are REALTORS® must comply with the National Association of REALTORS® Code of Ethics (including Article 10) and all applicable fair housing laws.
If you are using our Services in a housing context, you must ensure (i) your use is consistent with the Fair Housing Act and (ii) you have conducted any required individualized assessment and documentation before taking adverse actions.
4. Monitoring and emergency response
Our 24/7 monitoring and safety alert services are informational and designed to help agents manage safety-related events. Tether RE does NOT provide emergency dispatch or response services. If you face an immediate threat to safety, you should contact local emergency services first. Tether RE expressly disclaims any responsibility for the timing, nature, or adequacy of third‑party or public emergency responses.
5. Accuracy, provenance, and limitations of data
Data available through the Services is obtained from third‑party public records, partner vendors, and other sources ("Data Providers"). Data may be incomplete, out‑of‑date, inaccurate, or unavailable for certain jurisdictions. We provide data and summary information for convenience and informational purposes only and do not guarantee completeness or accuracy.
When available, records will include provenance information (source and date). Users should verify records with the original source before taking action based on the information. Tether RE is not responsible for errors in Data Providers’ records.
6. Disputes and corrections
If you believe information presented by Tether RE is inaccurate, you may contest the record through our Data Disputes process. To submit a dispute, contact us at info@tetherre.com. We will investigate and, where appropriate, correct or remove inaccurate information after verification with the originating Data Provider.
Because Tether RE is not a consumer reporting agency, the FCRA dispute and reinvestigation procedures do not apply; however, we will take reasonable steps to review verified inaccuracies.
7. Sealed, expunged, or jurisdictionally restricted records
Certain records may be sealed, expunged, or restricted from disclosure under applicable law. If you believe a record appearing in our Services has been sealed or is legally restricted, submit supporting documentation via our Data Disputes process (or contact support). Upon verification, Tether RE will remove or suppress such records in accordance with applicable law and our internal procedures.
8. Per‑search acknowledgement and permitted purpose
Before performing any reverse‑lookup or criminal‑history search, users will be required to affirmatively acknowledge a Permitted Purpose and confirm that they will not use the results for any prohibited purpose (including housing, employment, credit, insurance, or immigration decisions). Tether RE will retain records of users’ acknowledgements and the time and nature of searches for compliance and auditing.
Sample per‑search acknowledgement (displayed in the product):"By proceeding with this search, I confirm that I will use the returned information only for legitimate safety or business purposes consistent with Tether RE’s policies and applicable law, and that I will not use this information for housing, employment, credit, insurance, or immigration eligibility decisions."
9. User responsibilities and indemnity
Users are responsible for ensuring their use of the Services complies with all applicable laws, including but not limited to the Fair Housing Act, employment laws, and state or local restrictions on the use of criminal records.
By using the Services, you represent, warrant, and agree that you will not use the Services for any prohibited purpose. You agree to indemnify, defend, and hold harmless Tether RE, its affiliates, officers, employees, agents, and partners from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to your breach of this Policy or your unlawful use of information obtained through the Services.
10. Third‑party content, vendors, and links
The Services may include links to third‑party websites, Data Providers, and services. We do not control or endorse third‑party sites or their practices. Third parties may collect data and set cookies on your device; consult their privacy and cookie notices. Tether RE is not responsible for third‑party content or accuracy of third‑party records.
11. Testimonials and affiliates
Any testimonials or user content displayed on our Site reflect individual experiences and do not guarantee similar results for other users. We may earn referral or affiliate fees from products or services linked from our Site; such relationships will be disclosed where applicable.
12. Cookie and tracking notice
Our Cookie Policy and Privacy Policy describe how we use cookies, local storage, persistent identifiers, and other tracking technologies to provide Services, including monitoring and mileage features. Enabling 24/7 monitoring or mileage tracking may set persistent identifiers or require device/location permissions; these identifiers support the operation of such Features and may be retained for a limited time as described in our Cookie Policy.
13. Data retention and audit logs
We retain records of searches, per‑search acknowledgements, audit logs, and other account activity for compliance, security, and product improvement purposes. Typical retention periods include: audit/search logs — up to 24 months; monitoring/mileage identifiers — up to 12 months; other records — as described in our Privacy Policy. Retention periods may vary by jurisdiction and contractual obligations.
14. Jurisdictional limitations and local laws
Users are responsible for understanding and complying with jurisdictional rules that govern the use of criminal records, background checks, and tenant or employment screening. Local laws (including "ban the box", sealing, or expungement rules) may restrict how and when records can be accessed or used. Where local law imposes restrictions, those restrictions control.
15. No warranties; limitation of liability
Except as expressly provided herein, the Services and all information are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, express or implied. To the maximum extent permitted by law, Tether RE disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.
UNDER NO CIRCUMSTANCE SHALL TETHER RE HAVE ANY LIABILITY TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
16. Changes to this Policy
We may modify this Policy from time to time. If we make material changes, we will provide notice by revising the date at the top of the Policy and, where appropriate, providing additional notice via the Services. Your continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
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Effective Date: February 23, 2025
Last Updated: April 30, 2026This End User License Agreement ("EULA") is a binding agreement between you ("Licensee" or "you") and Tether RE LLC ("Tether", "we", "us", or "our"). This EULA governs your access to and use of Tether's software products, client applications, SDKs, APIs, and related downloadable software components (collectively, the "Software"). The Software is made available to you subject to your acceptance of, and compliance with, this EULA, the Tether Terms of Service, the Acceptable Use Policy (AUP), and Tether's Privacy Policy, each of which is incorporated by reference.
1. LICENSE GRANT
Subject to your compliance with this EULA, the Terms of Service, and the AUP, Tether grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software solely to access the Services for internal, bona fide agent-safety and personal-safety operations in connection with real-estate-related activities. All rights not expressly granted are reserved by Tether.
2. SCOPE, PERMITTED USES, AND CONTROLS
2.1 Permitted Uses. Your rights are limited to internal, safety-only uses consistent with the AUP and applicable law. You must not use the Software for any purpose that is not expressly permitted in this EULA or the AUP.
2.2 No FCRA or Eligibility Use. You acknowledge and agree that Tether is not a Consumer Reporting Agency under the Fair Credit Reporting Act (FCRA). You will not use the Software, Services, or any outputs (including Lookup Results) for any FCRA-regulated purpose, including employment screening, tenant or housing screening, credit or insurance underwriting, licensing suitability determinations, or any adverse action. Any such use is a material breach of this EULA.
2.3 No Screening or Eligibility Decisions. You will not use the Software or Outputs to determine, influence, or justify eligibility, acceptance, rejection, denial, ranking, scoring, or suitability decisions related to housing, tenancy, employment, credit, insurance, licensing, or similar determinations. You will comply with all applicable fair housing, anti-discrimination, and professional ethics obligations.
3. RESTRICTIONS AND PROHIBITED CONDUCT
You shall not, and shall not permit any third party to:
(a) resell, sublicense, distribute, publish, transfer, assign, or otherwise make available the Software or any Outputs to third parties except as expressly authorized by Tether in a separate written agreement;
(b) use, export, or otherwise disclose Outputs to create, populate, or maintain any screening, scoring, decisioning, or background-check product or service;
(c) perform bulk export, mass querying, scraping, harvesting, or automated collection of Outputs or any data derived from the Software unless expressly authorized in writing by Tether;
(d) reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, filtering logic, or internal structure of the Software, or attempt to recreate Filtered Data categories omitted by Tether's Services;
(e) use Outputs or derivative data to train, validate, benchmark, or improve machine-learning models or to create aggregated datasets for commercial use or to develop competitive products, except with Tether's express prior written consent;
(f) combine Outputs with other data to recreate categories of Filtered Data that Tether intentionally excludes; or
(g) permit third parties to access the Software (except authorized users within your organization bound by equivalent obligations), assign your rights under this EULA, or transfer the Software or credentials without Tether's prior written consent.
4. FILTERED DATA; ACCURACY; THIRD-PARTY SOURCES
4.1 Filtered Data. The Software and Services intentionally filter or omit categories of information ("Filtered Data") to preserve the safety-only purpose of the Services. The absence of particular data in any Output is not a representation that such information does not exist.
4.2 Accuracy. The Software may surface data from public records, commercial providers, or other third parties. Tether does not control third-party source data and does not guarantee accuracy, completeness, timeliness, or correct identity matching. Arrests are allegations and are not proof of guilt.
4.3 Disputes and Corrections. Individuals may submit disputes via Tether's dispute process. Tether will investigate in good faith but does not become a consumer reporting agency by operating a dispute channel. Tether's ability to correct Output depends on third-party source cooperation.
5. FEES; SUBSCRIPTION; REFUNDS
Use of the Software may require payment of subscription fees. Billing, cancellation, and refund terms are governed by the Terms of Service and any applicable order form. As provided in the Terms of Service, customers may cancel at any time via the billing section at portal.tetherre.com. Fees are non-refundable except as required by law or agreed in writing.
6. INTELLECTUAL PROPERTY
The Software, all related intellectual property, and Tether's trademarks, service marks, and logos remain the exclusive property of Tether or its licensors. No ownership rights are transferred to you under this EULA except for the limited license expressly granted.
7. CONFIDENTIALITY
You will treat the Software, Outputs, non-public documentation, and other technical materials as confidential information. You will not disclose confidential information except to authorized personnel who need access for permitted uses and who are bound by confidentiality obligations no less protective than this EULA.
8. FEEDBACK
If you provide feedback or suggestions regarding the Software, you grant Tether a perpetual, irrevocable, worldwide, royalty-free, transferable license to use, reproduce, modify, distribute, and otherwise exploit such feedback without obligation to you.
9. SECURITY, LOGGING, AND AUDIT RIGHTS
9.1 Logging. Tether logs software usage, queries, and related metadata for security, compliance, and investigation in accordance with the AUP and Privacy Policy.
9.2 Audits. For enterprise accounts or where Tether reasonably suspects systemic misuse, you agree to cooperate with Tether investigations and to permit audits of relevant records. Failure to cooperate or remediate may result in suspension or termination.
10. TERM, SUSPENSION, AND TERMINATION
10.1 Term. This EULA commences on the Effective Date and continues until terminated as provided herein.
10.2 Termination for Cause. Tether may suspend or terminate this EULA, access to the Software, or your account for breach of this EULA, the AUP, or the Terms of Service, or for suspected misuse, security concerns, or unlawful conduct.
10.3 Effect of Termination. Upon termination, you will immediately cease using the Software, delete all local copies, and, upon request, certify deletion and destruction of Outputs and any derivative data, except for copies required to be retained for legal compliance.
11. INDEMNIFICATION
You will indemnify, defend, and hold harmless Tether and its affiliates from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Software in violation of this EULA, the AUP, or the Terms of Service; (b) your failure to comply with applicable law; or (c) any claims that any Outputs were used to make prohibited eligibility or adverse decisions.
12. DISCLAIMERS
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. TETHER DOES NOT WARRANT THAT THE SOFTWARE WILL PREVENT HARM, DETECT EMERGENCIES, OR GUARANTEE LAW-ENFORCEMENT RESPONSE.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETHER'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS EULA OR THE SOFTWARE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO TETHER FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM; OR (B) ONE HUNDRED DOLLARS (US $100). IN NO EVENT WILL TETHER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
14. EXPORT, SANCTIONS, AND COMPLIANCE
You will comply with all export control, sanctions, and trade laws. You represent that you are not located in, under the control of, or a national of any country subject to comprehensive U.S. sanctions.
15. DATA PROCESSING; PRIVACY; DPA
Your use of the Software is subject to Tether's Privacy Policy. Enterprise customers processing personal data on Tether's behalf must enter into a separate Data Processing Agreement (DPA) with Tether.
16. APP STORE AND THIRD-PARTY DISTRIBUTION
If you obtained the Software from an app marketplace (such as the Apple App Store or Google Play), you agree that the marketplace's terms may also apply. Tether and the marketplace are independent parties; the marketplace has no obligation to provide support for the Software.
17. GOVERNING LAW; VENUE; INJUNCTIVE RELIEF
This EULA is governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent federal law or mandatory laws of another jurisdiction apply. Subject to any arbitration agreement in the Terms of Service, the exclusive venue for any permitted court proceeding will be the state or federal courts located in Twin Falls, Idaho, and each party consents to personal jurisdiction in those courts. Notwithstanding any arbitration agreement, Tether may seek injunctive or equitable relief in any court of competent jurisdiction to prevent or stop unauthorized use, export, scraping, misuse of Outputs, or infringement of intellectual property.
18. MISCELLANEOUS
This EULA, together with the Terms of Service, the AUP, and the Privacy Policy, constitutes the entire agreement between you and Tether regarding the Software. If any provision of this EULA is held unenforceable, the remaining provisions will remain in full force and effect. No waiver of any provision will be effective unless in writing and signed by an authorized representative of Tether.
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Visit tetherre.com/privacy-policy to access our Privacy Policy.
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Effective Date: February 23, 2025
Last updated: April 30, 2026These Terms of Service (“Terms”) govern your access to and use of the websites, mobile applications, software, tools, safety features, lookup features, monitoring services, communications, and related services offered by Tether RE LLC (“Tether,” “Tether RE,” “we,” “us,” or “our”) (collectively, the “Services”).
Please read these Terms carefully. By creating an account, accessing or using the Services, clicking “I agree,” or otherwise indicating acceptance, you agree to be bound by these Terms and all policies incorporated by reference.
If you are using the Services on behalf of a brokerage, real estate team, association, multiple listing service, company, organization, or other entity, you represent that you are authorized to bind that organization to these Terms. In that case, “you” and “your” refer both to you individually and to the organization.
If you do not agree to these Terms, you may not access or use the Services.
1. OVERVIEW OF THE SERVICES
Tether RE provides safety, identity-awareness, location, communication, monitoring, emergency-assistance, and productivity tools designed to help real estate professionals improve personal safety and manage safety-related workflows.
The Services may include, depending on your subscription and configuration:
(a) safety check-ins;
(b) live safety monitoring;
(c) SOS alerts;
(d) emergency contact notifications;
(e) location-sharing features;
(f) appointment, showing, open-house, and meeting safety tools;
(g) automated timers or proximity-based safety tools;
(h) identity-awareness tools;
(i) reverse phone lookup tools;
(j) reverse address lookup tools;
(k) safety-relevant public-record lookup tools;
(l) criminal/public-record information made available from third-party or public data sources;
(m) team, brokerage, or organization administration features;
(n) productivity and workflow tools; and
(o) related software, notifications, support, and communications.
Tether is intended to support personal safety awareness for real estate professionals. Tether is not a substitute for emergency services, law enforcement, professional judgment, or compliance with applicable law and professional obligations.
2. SAFETY-ONLY PURPOSE
The Services are provided solely for personal safety, agent safety, identity-awareness, and security-related purposes in connection with real estate professional activities.
You may use the Services only to help assess, prepare for, document, or respond to legitimate personal safety concerns.
You may not use the Services, or any information obtained through the Services, for any prohibited purpose described in these Terms, including screening, eligibility, qualification, approval, rejection, ranking, housing, rental, employment, credit, insurance, lending, underwriting, or other decision-making purposes.
The Services are not designed, intended, or authorized for use in deciding whether any person is eligible for housing, real estate services, credit, employment, insurance, government benefits, licensing, tenancy, financing, or any other right, benefit, transaction, service, or opportunity.
3. NOT A CONSUMER REPORTING AGENCY; NO CONSUMER REPORTS
Tether is not a consumer reporting agency as defined by the Fair Credit Reporting Act (“FCRA”) or similar state laws.
The Services do not provide “consumer reports” as defined by the FCRA and may not be used, in whole or in part, as a factor in establishing any person’s eligibility for:
(a) credit or financing;
(b) insurance;
(c) employment;
(d) housing;
(e) tenancy;
(f) rental opportunities;
(g) real estate services;
(h) lending;
(i) underwriting;
(j) professional licensing;
(k) government benefits; or
(l) any other purpose regulated by the FCRA or similar laws.
You agree that you will not use the Services or any Tether information for any FCRA-regulated purpose or to make any eligibility, adverse action, screening, qualification, approval, denial, ranking, suitability, trustworthiness, or risk-scoring decision about any individual.
You further agree that you will not represent to any person that Tether provides consumer reports, screening reports, tenant screening reports, investigative consumer reports, credit reports, background screening reports, risk scores, eligibility determinations, suitability determinations, or similar decision-making products.
4. NO HOUSING, RENTAL, OR REAL ESTATE ELIGIBILITY USE
You may not use the Services, or any information obtained through the Services, to decide or influence whether or how to provide real estate services to any person.
Without limitation, you may not use Tether information to:
(a) accept, reject, qualify, disqualify, rank, prioritize, or screen any buyer, seller, renter, tenant, landlord, borrower, applicant, client, customer, lead, prospect, visitor, or other person;
(b) decide whether to represent, respond to, meet with, show property to, submit offers for, negotiate with, or otherwise serve any person;
(c) deny, delay, limit, condition, or vary professional services;
(d) impose different requirements, procedures, deposits, identification demands, meeting conditions, preconditions, documentation requests, or communication standards;
(e) steer any person toward or away from any property, neighborhood, community, school district, geographic area, service provider, lender, landlord, seller, brokerage, or transaction;
(f) recommend that another person avoid, reject, delay, restrict, or treat someone differently;
(g) determine whether a person is suitable, trustworthy, safe, unsafe, qualified, unqualified, eligible, or ineligible for any real estate-related transaction or service; or
(h) create, maintain, or contribute to any “do-not-serve,” “do-not-show,” “do-not-contact,” “blacklist,” “watchlist,” risk-rating, risk-score, ranking, qualification, or screening file.
The Services may be used only for legitimate personal safety awareness and safety preparation, not for housing-related decision-making.
5. FAIR HOUSING, CIVIL RIGHTS, AND REALTOR ETHICS
You are solely responsible for complying with all applicable federal, state, and local fair housing, civil rights, consumer protection, privacy, professional licensing, and real estate laws, rules, regulations, codes, and ethical obligations.
If you are a REALTOR or otherwise subject to the National Association of REALTORS Code of Ethics or any local, state, or professional real estate standards, you are responsible for complying with those obligations when using the Services.
You may not use the Services, or any information obtained through the Services, in any way that discriminates against, harasses, intimidates, excludes, discourages, disadvantages, or treats differently any person based on any protected characteristic, including:
(a) race;
(b) color;
(c) religion;
(d) sex;
(e) sexual orientation;
(f) gender identity;
(g) disability;
(h) familial status;
(i) national origin;
(j) source of income, where protected;
(k) marital status, age, military or veteran status, citizenship, immigration status, ancestry, creed, genetic information, or any other characteristic protected by applicable law; or
(l) any characteristic protected under applicable fair housing, civil rights, real estate licensing, or professional ethics standards.
You may not use “safety” as a pretext for discrimination or unequal professional treatment.
Any safety procedures you apply in connection with your real estate business must be legitimate, individualized, reasonable, and applied in a consistent and non-discriminatory manner.
6. NO PROXY DISCRIMINATION
You may not use the Services, or any information obtained through the Services, to infer, estimate, guess, classify, profile, or make assumptions about a person’s protected characteristics.
You may not use names, phone numbers, addresses, neighborhoods, household information, public records, criminal records, sex offender registry information, ownership information, geographic information, language, accent, appearance, social media, associates, family relationships, or any other direct or indirect data as a proxy for protected characteristics.
You may not vary your real estate services, communications, meeting practices, showing practices, responsiveness, availability, safety procedures, or professional treatment based on actual or perceived protected characteristics or proxies for those characteristics.
7. PUBLIC-RECORD AND SAFETY LOOKUP INFORMATION
Certain Services may display information from public records, commercial data providers, government sources, or other third-party sources. This may include identity-related information, address-related information, phone-related information, ownership association information, criminal/public-record information, sex offender registry information, or other safety-relevant information, depending on availability and your subscription.
Tether does not create the underlying public records, does not control all third-party data sources, and does not guarantee that any lookup result is accurate, complete, current, matched to the correct person, or suitable for any particular purpose.
Public-record and lookup information may be incomplete, outdated, misreported, delayed, duplicated, incorrectly matched, associated with a different person, or affected by source errors.
You are responsible for using caution and independent judgment when reviewing any lookup result. You may not treat any lookup result as a definitive determination that a person is safe, unsafe, trustworthy, untrustworthy, eligible, ineligible, qualified, unqualified, suitable, unsuitable, guilty, dangerous, or non-dangerous.
8. ARRESTS, CONVICTIONS, AND CRIMINAL HISTORY INFORMATION
If criminal-history-related information is displayed through the Services, it is provided only for safety-awareness purposes and subject to these Terms.
An arrest is not a conviction and does not establish guilt, criminal conduct, dangerousness, or wrongdoing. You may not treat an arrest that did not result in a conviction as proof that a person committed a crime.
You may not use any criminal-history-related information, including convictions, arrests, charges, registry information, or other public records, to make housing, rental, real estate service, employment, credit, insurance, lending, underwriting, eligibility, or screening decisions.
You may not apply blanket exclusions, categorical refusals, or automatic adverse treatment based on criminal-history-related information obtained through the Services.
9. NO SAFETY RATING OR RISK SCORE
Tether does not determine whether any person is safe or unsafe.
Tether does not provide safety ratings, risk scores, trustworthiness scores, eligibility scores, suitability scores, approval recommendations, rejection recommendations, or instructions about whether you should meet with, work with, represent, serve, contact, show property to, or transact with any person.
Any information made available through the Services is limited safety-awareness information and must not be used as an eligibility, suitability, qualification, or service-decision tool.
10. PROHIBITED USES
You agree not to use the Services, or any information obtained through the Services, to:
(a) violate any law, regulation, rule, professional standard, licensing obligation, fair housing obligation, civil rights obligation, privacy obligation, or contractual obligation;
(b) make or assist any FCRA-regulated decision;
(c) make or assist any housing, rental, real estate, credit, employment, insurance, lending, underwriting, eligibility, approval, rejection, qualification, screening, ranking, or suitability decision;
(d) discriminate, harass, intimidate, threaten, shame, defame, embarrass, exploit, or harm any person;
(e) deny, delay, limit, condition, or vary real estate services;
(f) create or contribute to screening files, watchlists, blacklists, risk lists, “do-not-serve” lists, or other databases used to evaluate people;
(g) infer protected characteristics or engage in proxy discrimination;
(h) stalk, surveil, dox, track, target, or contact any person in an unauthorized, abusive, threatening, deceptive, or unlawful manner;
(i) publish, post, screenshot, transmit, resell, license, disclose, or redistribute lookup results or public-record information except as expressly permitted by these Terms;
(j) use lookup results for public shaming, reputational harm, gossip, retaliation, intimidation, or social-media posting;
(k) scrape, crawl, harvest, bulk query, copy, extract, aggregate, reverse engineer, or build databases from the Services or information obtained through the Services;
(l) use the Services on behalf of third parties for screening, investigative, eligibility, or decision-making purposes;
(m) misrepresent Tether’s outputs or imply that Tether has verified, adjudicated, certified, guaranteed, or endorsed any conclusion about any person;
(n) interfere with, disrupt, damage, overload, or impair the Services;
(o) bypass, disable, or circumvent security, access controls, rate limits, usage restrictions, or safety warnings;
(p) access or use another user’s account without authorization;
(q) upload or transmit malware, harmful code, or unlawful content;
(r) use automated tools, bots, scripts, or scraping methods without Tether’s written permission;
(s) attempt to derive source code, underlying models, proprietary methods, or non-public data from the Services;
(t) use the Services in connection with unlawful weapons, trafficking, exploitation, harassment, fraud, or physical harm;
(u) use the Services to compete with Tether or develop a similar product using Tether’s data, workflows, outputs, or confidential information; or
(v) encourage, assist, or enable any person to do any of the above.
11. LIMITED PERMITTED SHARING
You may not share lookup results, criminal-history information, registry information, safety lookup information, or other sensitive information obtained through the Services with third parties except where sharing is reasonably necessary for immediate personal safety, emergency response, legal compliance, or as expressly authorized by Tether in writing.
Permitted sharing may include sharing limited, relevant information with emergency responders, law enforcement, designated emergency contacts, or internal safety personnel when necessary to address an immediate safety concern.
You may not share Tether information with sellers, landlords, lenders, employers, clients, customers, prospects, neighbors, social media audiences, public forums, or other third parties for screening, exclusion, reputational, discriminatory, retaliatory, or non-safety purposes.
12. USER RESPONSIBILITIES
You are responsible for:
(a) your access to and use of the Services;
(b) all activity under your account;
(c) maintaining the confidentiality of your login credentials;
(d) ensuring that your account information is accurate and current;
(e) keeping your device, operating system, application, and permissions properly configured;
(f) ensuring that emergency contacts and safety settings are accurate and current;
(g) complying with all applicable laws and professional obligations;
(h) using the Services only for permitted safety purposes;
(i) reviewing and complying with all Tether policies;
(j) ensuring that any information you provide to Tether is accurate and lawful;
(k) obtaining any consents or permissions required for your use of the Services; and
(l) immediately notifying Tether of unauthorized account access or suspected misuse.
13. ACCOUNT REGISTRATION AND ELIGIBILITY
To use certain Services, you must create an account. You agree to provide accurate, complete, and current information and to update it as necessary.
You may not create an account using false information, impersonate another person, misrepresent your affiliation, or create an account for anyone else without authorization.
Tether may accept, reject, suspend, or terminate accounts at its discretion, subject to applicable law.
You must be at least 18 years old to use the Services.
14. ORGANIZATION, BROKERAGE, TEAM, AND ENTERPRISE ACCOUNTS
If you use the Services through an organization, brokerage, real estate team, association, multiple listing service, employer, contractor relationship, or enterprise account, additional organization terms may apply.
The organization is responsible for:
(a) ensuring that all authorized users comply with these Terms;
(b) ensuring that each user receives and accepts applicable Tether policies;
(c) configuring account permissions appropriately;
(d) limiting administrator access to authorized personnel;
(e) ensuring that use of Tether is lawful, safety-only, and non-discriminatory;
(f) not requiring, encouraging, or enabling prohibited use;
(g) providing appropriate training and supervision;
(h) complying with fair housing, employment, privacy, real estate licensing, and professional obligations; and
(i) promptly notifying Tether of suspected misuse or unauthorized access.
Organization administrators may have access to certain account, billing, usage, safety, location, or activity information depending on the configuration of the Services and applicable agreements. Additional details are provided in Tether’s Privacy Policy and any applicable organization or enterprise agreement.
Organizations may not use Tether to surveil, discipline, evaluate, rank, compensate, terminate, or otherwise make employment, contractor, or professional-status decisions about users unless such use is lawful, properly disclosed, and independent of any prohibited use of Tether lookup information.
15. ADMINISTRATOR RESPONSIBILITIES
If you are an administrator of an organization account, you agree to:
(a) assign access only to authorized users;
(b) promptly remove users who no longer require access;
(c) maintain appropriate role-based permissions;
(d) protect sensitive information available through the Services;
(e) not access user information except for legitimate safety, administrative, compliance, support, or security purposes;
(f) not export, centralize, aggregate, or retain lookup results except as expressly authorized by Tether;
(g) not use administrative access to facilitate prohibited screening or discriminatory conduct; and
(h) cooperate with Tether regarding suspected misuse, security incidents, or legal compliance.
16. SAFETY FEATURES AND EMERGENCY SERVICES LIMITATIONS
Tether may offer safety features such as SOS alerts, check-ins, monitoring, automated timers, proximity tools, location sharing, emergency contact notifications, and escalation workflows.
These features are designed to support safety awareness and emergency preparedness, but they cannot prevent all harm, detect all emergencies, guarantee rescue, guarantee law enforcement response, guarantee emergency medical response, or guarantee that any person will receive help within any particular time.
Tether is not a replacement for calling 911, contacting law enforcement, contacting emergency medical services, or using your own judgment in an emergency.
If you believe you are in immediate danger, you should contact emergency services directly when you are able to do so.
Safety features may depend on:
(a) device hardware;
(b) battery level;
(c) cellular, Wi-Fi, GPS, Bluetooth, or data connectivity;
(d) operating system settings;
(e) app permissions;
(f) background location settings;
(g) sensor accuracy;
(h) third-party networks;
(i) emergency-contact availability;
(j) monitoring-center availability;
(k) user configuration; and
(l) other factors outside Tether’s control.
Location data may be inaccurate, unavailable, delayed, incomplete, or imprecise. Automated alerts, struggle detection, timer functions, proximity alerts, or similar features may produce false positives or false negatives.
Tether does not control law enforcement, emergency responders, telecommunications providers, mobile operating systems, app stores, mapping providers, data providers, or other third parties.
17. LOCATION DATA AND DEVICE PERMISSIONS
Certain Services require access to device permissions, including location permissions, notification permissions, motion or sensor permissions, contact permissions, microphone permissions, camera permissions, or other device settings, depending on the feature.
If you disable permissions, limit background access, restrict notifications, use battery-saving settings, uninstall the application, use outdated software, or fail to configure your account correctly, some Services may not function properly.
Tether’s collection, use, disclosure, and retention of personal information, including precise location information, are described in the Privacy Policy.
18. SUBSCRIPTIONS, FEES, BILLING, AND CANCELLATION
Certain Services require payment of subscription fees or other charges. You agree to pay all applicable fees, taxes, and charges associated with your account or subscription.
Fees, billing intervals, renewal terms, and other payment terms may be described at the point of purchase, in an order form, in the web portal, in an organization agreement, or within the Services.
Unless otherwise stated in a written agreement, subscriptions automatically renew until canceled in accordance with the applicable cancellation process.
You may cancel your subscription at any time by navigating to the billing section of the Tether RE web portal at portal.tetherre.com and following the cancellation instructions.
Cancellation will take effect at the end of the then-current billing period unless otherwise stated at the point of cancellation or required by applicable law. You will continue to have access to paid Services through the end of the current billing period, subject to these Terms.
Fees are non-refundable except as required by law or expressly stated in a written agreement with Tether.
Tether may change fees or billing terms by providing notice as required by law or the applicable agreement.
19. FREE TRIALS, PROMOTIONS, AND BETA FEATURES
Tether may offer free trials, promotional access, pilot programs, beta features, or early-access features.
Tether may modify, limit, suspend, or discontinue trial, beta, or promotional features at any time.
Beta or pilot features may be incomplete, contain errors, change without notice, or be subject to additional restrictions. Tether provides beta features “as is” and without any warranty.
20. PRIVACY
Tether’s Privacy Policy explains how Tether collects, uses, shares, and protects personal information. By using the Services, you acknowledge Tether’s Privacy Policy.
You are responsible for using the Services in a manner consistent with applicable privacy laws, including when entering, accessing, viewing, sharing, or acting upon information about other individuals.
You may not use the Services to collect, access, disclose, or process personal information unlawfully.
21. USER CONTENT AND INFORMATION YOU PROVIDE
The Services may allow you to submit, upload, store, transmit, or generate content, including profile information, notes, incident details, appointment information, contacts, safety settings, communications, documents, images, or other information (“User Content”).
You retain ownership of your User Content, subject to the rights granted in these Terms.
You grant Tether a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, use, and create derivative works from User Content as necessary to provide, secure, improve, support, and operate the Services; comply with law; enforce these Terms; and as otherwise described in the Privacy Policy.
You represent and warrant that you have all rights and permissions necessary to provide User Content to Tether and that your User Content does not violate law, infringe rights, or contain unlawful, harmful, defamatory, discriminatory, or prohibited material.
22. FEEDBACK
If you provide suggestions, ideas, enhancement requests, recommendations, or feedback regarding the Services, you grant Tether a perpetual, irrevocable, worldwide, royalty-free right to use, modify, commercialize, and incorporate that feedback without restriction or compensation to you.
23. TETHER INTELLECTUAL PROPERTY
The Services, including software, mobile applications, websites, designs, interfaces, workflows, text, graphics, trademarks, logos, icons, features, functionality, data compilations, and other content, are owned by Tether or its licensors and are protected by intellectual property and other laws.
Subject to your compliance with these Terms, Tether grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal, lawful, safety-only purposes.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or create derivative works from the Services except as expressly permitted by law.
24. THIRD-PARTY SERVICES AND DATA SOURCES
The Services may integrate with, rely on, or display information from third-party services, vendors, public sources, mapping providers, emergency service providers, telecommunications providers, app stores, payment processors, data providers, and other external sources.
Tether does not control third-party services or sources and is not responsible for their availability, accuracy, practices, policies, or content.
Your use of third-party services may be governed by separate terms and privacy policies.
25. SERVICE CHANGES AND AVAILABILITY
Tether may modify, suspend, discontinue, update, limit, or change the Services or any feature at any time, with or without notice, subject to applicable law and any applicable written agreement.
Tether does not guarantee that the Services will be uninterrupted, error-free, secure, available at all times, or free from delays, failures, or inaccuracies.
26. SECURITY
Tether uses reasonable administrative, technical, and organizational measures designed to protect the Services. However, no system is completely secure.
You are responsible for safeguarding your account credentials, devices, and access methods.
You must notify Tether promptly if you believe your account, device, or credentials have been compromised or if you become aware of unauthorized use of the Services.
27. INVESTIGATION, ENFORCEMENT, SUSPENSION, AND TERMINATION
Tether may investigate suspected violations of these Terms, misuse of the Services, unlawful activity, security threats, or conduct that may harm Tether, users, third parties, or the public.
Tether may, in its discretion and subject to applicable law:
(a) review account activity, usage logs, search activity, access records, and related information;
(b) require additional information or certifications from you;
(c) limit, suspend, or terminate access to any Service;
(d) remove, restrict, or disable content or features;
(e) notify an organization administrator;
(f) preserve records;
(g) cooperate with legal process, regulators, law enforcement, emergency responders, or affected parties;
(h) report suspected unlawful conduct where appropriate;
(i) refuse future access; or
(j) take any other action Tether considers reasonably necessary to protect safety, rights, compliance, or the integrity of the Services.
Tether may suspend or terminate your account immediately if Tether believes you have used the Services for prohibited screening, eligibility, discriminatory, unlawful, unsafe, abusive, or unauthorized purposes.
Upon termination, your right to use the Services will cease immediately. Provisions that by their nature should survive termination will survive, including ownership, restrictions, disclaimers, limitations of liability, indemnity, dispute resolution, and payment obligations.
28. USER CERTIFICATIONS
By using the Services, and each time you access safety lookup or public-record features, you certify that:
(a) you are using the Services only for legitimate personal safety purposes;
(b) you are not using the Services for any FCRA-regulated purpose;
(c) you are not using the Services to make housing, rental, real estate service, employment, credit, insurance, lending, underwriting, eligibility, qualification, approval, rejection, ranking, or screening decisions;
(d) you will not deny, delay, limit, condition, or vary professional services based on Tether information;
(e) you will not discriminate or engage in proxy discrimination;
(f) you understand that public-record results may be inaccurate, incomplete, outdated, or mismatched;
(g) you understand that arrests are not convictions;
(h) you will not share, publish, export, resell, or redistribute lookup results except as expressly allowed by these Terms; and
(i) you will comply with all applicable laws, professional obligations, and Tether policies.
Tether may require you to renew these certifications periodically or before accessing certain features.
29. DISCLAIMERS
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETHER DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND QUIET ENJOYMENT.
TETHER DOES NOT WARRANT THAT:
(a) THE SERVICES WILL PREVENT HARM;
(b) THE SERVICES WILL DETECT EVERY EMERGENCY;
(c) EMERGENCY RESPONDERS WILL BE CONTACTED OR WILL RESPOND;
(d) LOCATION DATA WILL BE ACCURATE;
(e) ALERTS WILL BE TIMELY, COMPLETE, OR ERROR-FREE;
(f) LOOKUP RESULTS WILL BE ACCURATE, COMPLETE, CURRENT, OR MATCHED TO THE CORRECT PERSON;
(g) THIRD-PARTY DATA SOURCES WILL BE ACCURATE OR AVAILABLE;
(h) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE;
(i) DEFECTS WILL BE CORRECTED; OR
(j) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
30. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETHER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, PERSONAL INJURY, PROPERTY DAMAGE, EMOTIONAL DISTRESS, REPUTATIONAL HARM, SERVICE INTERRUPTION, COMPUTER DAMAGE, DEVICE FAILURE, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETHER’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
(a) THE AMOUNTS PAID BY YOU TO TETHER FOR THE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR
(b) ONE HUNDRED DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION APPLY TO ALL THEORIES OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, WARRANTY, AND OTHERWISE.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
31. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Tether and its affiliates, officers, directors, employees, contractors, agents, licensors, service providers, and suppliers from and against any claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
(a) your access to or use of the Services;
(b) your User Content;
(c) your violation of these Terms or any Tether policy;
(d) your violation of law or professional obligations;
(e) your use of the Services for any prohibited purpose;
(f) your use of the Services for any FCRA-regulated, eligibility, screening, housing, rental, real estate service, employment, credit, insurance, lending, underwriting, or discriminatory purpose;
(g) your denial, delay, limitation, conditioning, variation, or unequal provision of professional services;
(h) your sharing, publication, export, redistribution, or misuse of Tether information;
(i) your infringement or violation of any third-party right;
(j) your fraud, negligence, willful misconduct, or unlawful conduct; or
(k) any activity occurring through your account.
If you are an organization, this indemnity applies to claims arising from your administrators, users, employees, contractors, agents, representatives, and anyone accessing the Services through your account.
Tether reserves the right to control the defense of any matter subject to indemnification, and you agree to cooperate with Tether’s defense.
32. DISPUTE RESOLUTION; ARBITRATION AGREEMENT
PLEASE READ THIS SECTION CAREFULLY. IT MAY REQUIRE YOU TO ARBITRATE DISPUTES WITH TETHER AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.
You and Tether agree to first attempt to resolve any dispute informally by contacting each other. If a dispute cannot be resolved informally within thirty (30) days, either party may initiate binding arbitration as described below, except for claims that may be brought in small claims court or claims for injunctive or equitable relief related to intellectual property, unauthorized access, misuse of the Services, or violation of confidentiality or data restrictions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules, unless otherwise required by law.
The arbitration will be conducted in Twin Falls, Idaho, unless the parties agree otherwise or the arbitrator determines that another location is required by applicable law.
You and Tether waive any right to a jury trial.
33. CLASS ACTION WAIVER
To the maximum extent permitted by law, you and Tether agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding.
The arbitrator may not consolidate claims of more than one person and may not preside over any class, collective, consolidated, private attorney general, or representative proceeding unless required by law.
If this class action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request for relief may be severed and brought in court, while all remaining claims must be arbitrated.
34. GOVERNING LAW
These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent federal law or the mandatory laws of another jurisdiction apply.
Nothing in these Terms limits any rights or obligations that cannot be waived under applicable law.
35. VENUE
Subject to the arbitration agreement in these Terms, the exclusive venue for any permitted court proceeding arising out of or relating to these Terms or the Services will be the state or federal courts located in Twin Falls, Idaho.
Each party consents to the personal jurisdiction and venue of those courts.
36. INJUNCTIVE RELIEF
Notwithstanding the arbitration agreement, Tether may seek temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to prevent or stop actual or threatened unauthorized access, scraping, misuse of data, publication or redistribution of lookup results, infringement of intellectual property, breach of confidentiality, security threats, or other conduct that may cause immediate or irreparable harm to Tether, the Services, users, data subjects, or third parties.
37. MANDATORY LOCAL LAW
Some jurisdictions provide rights or impose obligations that cannot be limited by contract. Nothing in these Terms is intended to limit rights or obligations that cannot be waived under applicable law.
If the laws of a jurisdiction require that certain claims be governed by or heard under that jurisdiction’s laws, those laws will apply only to the extent required.
38. CHANGES TO THESE TERMS
Tether may update these Terms from time to time.
If Tether makes material changes, Tether will provide notice as required by law, which may include notice through the Services, by email, or by posting updated Terms.
The updated Terms will be effective as of the “Last Updated” date unless otherwise stated.
Your continued use of the Services after updated Terms become effective means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
Tether may require renewed acceptance of updated Terms before continued use of the Services.
39. EXPORT AND SANCTIONS COMPLIANCE
You may not use, export, re-export, import, or transfer the Services except as authorized by U.S. law and any other applicable laws.
You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions and that you are not listed on any U.S. government restricted-party list.
40. ELECTRONIC COMMUNICATIONS
You consent to receive communications from Tether electronically, including by email, in-app message, push notification, SMS, or through the Services.
Electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.
You are responsible for keeping your contact information current.
41. SMS, CALLS, AND NOTIFICATIONS
The Services may send SMS messages, calls, push notifications, or other communications for account, safety, emergency, monitoring, verification, marketing, or administrative purposes.
Message and data rates may apply. Delivery is not guaranteed and may depend on third-party carriers, device settings, and network availability.
You may opt out of marketing messages as described in those messages, but you may still receive transactional, safety, emergency, security, or account-related communications.
42. APP STORE TERMS
If you download the mobile application from the Apple App Store, Google Play Store, or another app marketplace, your use may also be subject to the applicable app store terms.
Apple, Google, and other app marketplace providers are not responsible for the Services, support, claims, or liabilities arising from the Services, except as required by applicable app store terms.
43. ASSIGNMENT
You may not assign or transfer these Terms or your account without Tether’s prior written consent.
Tether may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, financing, sale of assets, or by operation of law.
44. FORCE MAJEURE
Tether will not be liable for any delay, failure, interruption, or inability to provide the Services due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or telecommunications failures, power outages, government actions, cyberattacks, emergencies, public health events, third-party service failures, or app store or platform restrictions.
45. SEVERABILITY
If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in full force and effect.
46. NO WAIVER
Tether’s failure to enforce any provision of these Terms is not a waiver of its right to do so later.
47. ENTIRE AGREEMENT
These Terms, together with all policies and agreements incorporated by reference, constitute the entire agreement between you and Tether regarding the Services and supersede all prior or contemporaneous agreements regarding the Services.
48. INCORPORATED POLICIES
The following policies are incorporated into these Terms by reference, as applicable:
(a) Privacy Policy;
(b) Acceptable Use Policy / Restricted Use Policy;
(c) Fair Housing and REALTOR Ethics Compliance Addendum;
(d) Safety Lookup and Public Records Disclaimer;
(e) Cookie Policy;
(f) DSAR / Privacy Rights Policy;
(g) EULA or Mobile Application Terms;
(h) Organization Admin Terms;
(i) Safety Monitoring Terms; and
(j) any order form, subscription agreement, enterprise agreement, or written agreement between you and Tether.
If there is a conflict between these Terms and another incorporated policy, the more protective or restrictive provision applies with respect to safety-only use, prohibited uses, FCRA avoidance, fair housing, anti-discrimination, privacy, data security, or misuse prevention, unless a separate written agreement expressly states otherwise.
49. SPECIAL NOTICE REGARDING SAFETY LOOKUP FEATURES
Before accessing or using any identity-awareness, reverse phone, reverse address, criminal/public-record, sex offender registry, or other safety lookup feature, you acknowledge and agree that:
(a) the feature is provided only for personal safety awareness;
(b) the feature is not provided for screening, eligibility, qualification, approval, rejection, ranking, or adverse-action purposes;
(c) the feature may not be used for any housing, rental, real estate service, employment, credit, insurance, lending, underwriting, or FCRA-regulated purpose;
(d) the information may be inaccurate, incomplete, outdated, or mismatched;
(e) arrests are not convictions and do not prove criminal conduct;
(f) Tether does not determine whether any person is safe, unsafe, trustworthy, untrustworthy, suitable, unsuitable, eligible, or ineligible;
(g) you may not deny, delay, limit, condition, or vary professional services based on the information;
(h) you may not use the information in a discriminatory or proxy-discriminatory manner;
(i) you may not publish, share, export, resell, or redistribute the information except as expressly permitted for immediate safety or emergency purposes; and
(j) misuse may result in suspension, termination, investigation, and other enforcement action.
50. ACKNOWLEDGMENT
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to these Terms.
Contact Information
If you have questions or need to submit disputes, suppression requests, or other inquiries related to this Policy, contact us at:
Email:
Privacy & DSAR: privacy@tetherre.com
DPO / Legal: legal@tetherre.com
Support: info@tetherre.com
Website: TetherRE.com
Address: Tether RE LLC, 1162 Eastland Dr N, Suite 4, Twin Falls, ID 83301, United States
Phone: +1 (208) 595-5229
© Tether RE LLC. All rights reserved.